Reviews Agent

Every review answered, in your voice.

The Reviews Agent drafts a reply to every App Store review in the reviewer's language, sends it when you say yes, and turns what people write into fixes and keywords.

Free for 7 days, or .

Pocket Budget ReviewsExample account
Sync seit dem Update kaputtGerman · Germany · 2 hours agoNeeds reply
ダークモードがほしいJapanese · Japan · 5 hours agoDraft ready
Super pratique au quotidienFrench · France · yesterdayReplied
Lena · GermanShow in English

Sync seit dem Update kaputt

Seit dem letzten Update synchronisiert die App nicht mehr mit meinem iPad. Sehr ärgerlich.

Reviews Agent is writingGerman

Warm, short, no emojiRejectSend
Replies

Your voice, in every language.

Set your tone once. Every reply sounds like your team wrote it, in the language the review came in.

  • Their language, your wordsGerman reviews get German replies. Read any of them in English with one tap.
  • Your tone and sign-offWarm or formal, short or detailed, emoji or none.
Brand voiceExample account
ToneWarmLengthShortEmojiNoneSign-offMia, Pocket Budget team
EnglishGermanJapaneseSpanish
Sam · United States

Love the new widgets. Checking my budget takes two seconds now.

Reply in English

Thank you, Sam! Glad the widgets save you time. More are on the way. Mia, Pocket Budget team

Insights

Complaints become fixes.

The Reviews Agent groups what people say into themes and counts them, so a bug many people hit stands out from one loud review. The biggest ones go to the Product Agent with the quotes attached.

Review themes last 30 daysExample account
Reading new reviews
Sync after update20 reviewsBug
Wants dark mode14 reviewsRequest
Price too high8 reviewsObjection
Love the widgets30 reviewsPraise
Biggest bug this monthSync after update, across 4 languagesSend to Product
Keywords

Users' words become keywords.

People describe your app in the words they search with. Fload picks those phrases out of your reviews and hands them to the ASO Agent for your listing.

See what the ASO Agent does with them
Words from your reviewsExample account

The best budget planner I've tried. I finally stick to it.

We use it for shared expenses as a couple and it just works.

The bill reminders alone are worth it.

Keyword ideasAdd to keyword plan
Rating

A better rating keeps every paid install cheaper.

People check the stars before they tap Get. When the rating slips, fewer store visitors install, and every install you pay for costs more.

What a rating dip costsExample
Illustrative numbers. Same ad budget, same cost per tap: each install just takes more taps to buy.
Control

You approve, or set rules.

Start with every draft waiting for your yes. When you trust it, let Fload send replies to happy reviews on its own and keep the hard ones for you.

Reply settings
When a draft reply is ready
5 starsAsk me firstSend for me
4 starsAsk me firstSend for me
3 starsAsk me firstSend for me
1 or 2 starsAsk me firstSend for me
Drafts that wait for you can be approved, edited or rejected.
Save
FAQ

Questions about the Reviews Agent

Does Fload send replies without asking me?

Only if you tell it to. By default every reply is a draft that waits for you to approve or reject it. You can let Fload send replies to 4 and 5 star reviews on its own and keep the rest for yourself.

Which languages can it reply in?

Fload replies in the language the review was written in, so a German review gets a German reply. It can also translate any review or draft into English, so you always know what was said.

Will the replies sound like us?

Yes. Set your tone, length, emoji use and sign-off once, and every draft follows them. You can edit any draft before it goes out.

How does it handle negative reviews?

Calmly. The reply owns the problem and says what happens next, and these drafts wait for your approval unless you decide otherwise. If the review points at a bug, it's grouped with others like it and can go to the Product Agent so the fix gets planned.

Does it work with the App Store and Google Play?

Fload starts with the App Store, working in your own App Store Connect account. Google Play is on the roadmap; book a call if you need it sooner.